• Ask
• Say “thank you” for their testimonial and let them know how much it means to you.
• Community Surveys – send out your own
• Extraordinary customer service – give it
• Make copies of your surveys and have them available for prospects to check out
• Make a Community Fact book about your community and put testimonials in the book
• Leave Community Books out – Leave them in places in model other than in Sales Office for customers to peruse
• If you plan a community event, invite happy homeowners to attend… watch them talk up the neighborhood! Introduce neighbors to each other to create a sense of community
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