Thursday, April 7, 2011

Sales Tip 124: “Listening Keys in Negotiations”

• Give your full attention – you can’t listen and do anything else at the same time

• Don’t interrupt or do all of the talking

• Discourage side remarks and distractions in the conversation

• Don’t cut off listening when something hard comes up

• Practice listening to ideas you consider uninteresting – try to repeat what you’ve heard

• Summarize the speakers main points, the details will fall into place


  1. Sales tip 124 listening keys are described in the post here
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